Grand Rapids Marine 1022 NW 4th Street Grand Rapids, MN 55744 Phone: (218) 326-0351
Customer Comments
Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Take our Survey page.
" We just wanted to tell your dealership what a pleasure it was
to buy a boat from Jim Stacklie. He was in constant contact with us to
ensure that the boat was what we wanted for the price we wanted to pay and
made sure everything was in perfect condition when we came to pick it up
on the pre-arranged day.
We had to bring the boat, motor and trailer back to Canada through customs
and he made sure that all of the paperwork was in order so we had no
problems at all at the border.
We certainly don't intend to buy another boat in the near future, but if
we did, we would definitely contact Jim again and will recommend him and
your dealership to our friends and family.
Thanks again for terrific service!"
By: Gerald and Vicki Keewatin, ON
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"We just had a new dock installed...the dock and service are both high quality....easy and effective communications throughout the whole process...."
By: Tom
Overall Rating:
Purchase:
Sales:
N/A
Service:
Finance and Insurance:
Accessories:
N/A
Parts:
"Liked the attention to details and the follow up. Hope this will be a good ongoing relationship."
By: Michael Bemidji, MN
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
By: Chuck Fargo, ND
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
By: Barb Hill City, MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"A fine dealership. The first day our pontoon was delivered a Sea Legs fitting broke. They sent two men out the next day and addressed the issue. Russell and Rick are two good men in the service dept. Dealing with Mike was a good experience."
By: Gordy St. Anthony, MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"I cannot express how thankful I am that you fit me into your busy schedule and went so above and beyond to help me. You have gained a loyal future customer."
By: Glenn Hill City, MN
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
"We purchased our boat, sight unseen, based on Bob's honesty over the phone, his knowledge of his products and his willingness to go the extra mile to accommodate our timelines. When we met and saw the boat for the first time it was exactly as stated, actually it was better! Everything was ready to go as discussed and we were treated like old friends. I strongly recommend to anyone that your next boat purchase be at Grand Rapids Marine. Thanks Bob!"
By: Jake Whitemouth, MB
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"I want to thank all at Grand Rapids Marine for being so helpful on our San Pan pontoon purchase. WE LOVE IT!!! Mike-Bob-Deb... Great to work with and have told many people. Special Thank You to Russ! Nice person and great on call backs. "
By: Jim Grand Rapids, MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"To: Grand Rapids Marine
Thank you for repairing my Yamaha outboard and for assisting in dealing with the Yamaha technical people on the warranty issues. I have operated the motor after you repaired it and it works great. Previously, it didn't work well at all and occasionally leaked gas from the carbs and started and operated poorly. These issues continued from the time I purchased the motor from another dealer. Russell Bruyere was very helpful assisting me with the problems I had with the motor, checking the motor and contating Yamaha regarding repairs. Thanks to Russell. When the time comes to purchase a new motor, boat, services and/or parts I will be dealing with you people. I will recommend you to other fellow boating people as well. Thank you."
By: John Bovey, MN
Overall Rating:
Purchase:
N/A
Sales:
N/A
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"The is an excellant marine center. Everything is first rate. I have used this business for years. I recently purchased a new Yar Craft 186TFX. Bob was very helpful with the ordering, keeping me posted on the progress, and being sure the finished boat was rigged the way I wanted it. Mike was very knowledgeable picking out and installing a new Portalift for the new boat. Russell did a great job rigging the boat and correcting some minor problems that came up. I would recommend Grand Rapids Marine for all of your boating needs."
By: Douglas Cedar Falls, IA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Mike did a great job answering all our questions and helping us with the purchase. He even stayed after closing hours to finish the paperwork."
By: Scott Cohasset, MN
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"Mike went above and beyond what I expected. it was a great experience and hope to continue the relationship."
By: Robert Cohasset, MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"Our Thanks to Mike for getting the pontoon delivered to us before the July 4th holiday weekend. It was great to share it with our family. We thank you for making our purchase so easy and answering our questions.We will recommend Grand Rapids Marine to our friends Great customer service!"
By: Larry Grand Forks, ND
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"We're very happy with our new pontoon. As a resort rental, we are finding it to be perfect - and very quiet! Our guests love it!"
By: Steve & Nancy Bigfork, MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
N/A
Parts:
N/A
"I wish I could give my experience a ten star rating! Often, as a woman I have not been treated seriously by salesmen. This was not the case at Grand Rapids Marine! Mike met me at the door, treated with respect and courtesy, and given the knowledge I needed to make a sound decision.
I was not treated like an idiot or someone who needed a husband to make a decision. Women earn wages and spend money; treat us right, and we will invest our dollars in your company."
By: Kathleen Cohasset, MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"We had a very good experience when we bought our boat from Grand Rapids Marine. They were very knowledgeable about their product and took us out on the lake and demonstrated how everything worked on our new boat and trailer. We couldn't be happier with our purchace. We also bought several accessories from Grand Rapids Marine and the quality of their product is very good. "
By: Jack Hibbing, MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
"Thanks Mike for a GREAT looking and performing pontoon! We enjoyed dealing with you. Other than a little longer wait time on delivery, everything went as planned. We look forward to many years of enjoyment out of our new SW Tuscany."
By: Dave & Cindy Bemidji, MN
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
N/A
Accessories:
N/A
Parts:
N/A
"We were shopping for a great looking pontoon for a while and found the best deal and the friendliest (not pushy) sales staff at Grand Rapids Marine. We told them what we were looking for and they found the pontoon that fit our needs. Since we were new boat owners, they took the time to put it in the lake and show us how to operate it,
We would highly recommend making them your first stop, it will save you a lot of time."
By: Mike & Renee Grand Rapids, MN
Overall Rating:
Purchase:
Sales:
Service:
N/A
Finance and Insurance:
Accessories:
Parts:
N/A
"Great experience...good selection, price, and everything done as promised."
By: Jim Bemidji, MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
N/A
Accessories:
Parts:
N/A
Grand Rapids Marine will service ALL major engine manufacturer's including: Mercury, Yamaha, Evinrude, Johnson, Honda, Suzuki, Mercruiser, Volvo Penta and more!